McCullough Implement is seeking an energetic, customer-focused Sales Associate to join our dealership team. This role plays a vital part in the success of our sales operations by assisting walk-in customers, handling inbound inquiries, and supporting outside sales efforts across Kubota construction, compact, turf, and agricultural equipment product lines.
The ideal candidate is personable, organized, and team-oriented—someone who takes pride in helping customers find the right solutions while contributing to a positive and collaborative dealership environment. Previous experience with agricultural equipment is highly valued and will help the right candidate quickly build credibility with our diverse customer base.
Success in this position is measured by customer satisfaction, teamwork, and overall sales performance. McCullough provides ongoing product training, operational support, and a culture centered on teamwork, professionalism, and delivering an outstanding customer experience at every touchpoint.
Essential Responsibilities
Sales & Customer Engagement
- Greet and assist customers in the showroom and over the phone, understanding their equipment needs and recommending the right solutions.
- Guide customers through equipment features, pricing, financing, and trade-in options while maintaining a friendly, professional demeanor.
- Build strong, long-term relationships by prioritizing excellent customer service and follow-up communication.
- Support outside sales representatives by qualifying leads, scheduling appointments, and preparing quotes.
- Ensure the showroom and display units are clean, organized, and customer-ready.
Team Collaboration & Operational Support
- Work closely with other team members across parts, service, rental, and outside sales departments to ensure seamless customer support.
- Share product knowledge—especially around Kubota and agricultural equipment—to assist teammates and enhance customer service.
- Process transactions accurately and maintain up-to-date CRM records for all customer interactions.
- Assist in maintaining showroom inventory and updating displays.
- Contribute positively to a team culture built on trust, communication, and mutual accountability.
Brand & Community Representation
- Represent McCullough Equipment Group with professionalism, enthusiasm, and integrity.
- Participate in dealership events, open houses, and community activities that strengthen the Kubota brand.
- Consistently demonstrate the dealership’s commitment to teamwork, execution, and exceptional service.
Customer Experience Expectations
- Deliver a friendly, knowledgeable, and solution-oriented customer experience at every interaction.
- Take ownership of customer needs and ensure timely, professional follow-up.
- Foster teamwork by supporting colleagues to meet shared goals and exceed customer expectations.
- Maintain a professional appearance, positive attitude, and sense of urgency in every task.
Qualifications
Education & Experience
- High school diploma or equivalent required.
- 1–2 years of retail or inside sales experience preferred (equipment, automotive, or related industries).
- Experience with agricultural, construction, or outdoor power equipment strongly preferred.
- Strong computer skills, including Microsoft Office and CRM tools.
Core Competencies
- Excellent communication and interpersonal skills.
- Team-player mindset with a commitment to collaboration and customer satisfaction.
- Strong product knowledge aptitude and willingness to learn.
- Self-motivated with solid time-management and organizational skills.
Physical & Work Requirements
- Ability to stand and move around the showroom for extended periods.
- Ability to climb on/off equipment safely for demonstrations.
- Ability to lift up to 50 lbs occasionally.
- Must maintain a professional and clean personal appearance.
Benefits of Joining McCullough Equipment Group
- Competitive base pay with incentive opportunities
- Health, dental, and vision benefits
- 401(k) with company match
- Paid time off and holidays
- Ongoing Kubota product and sales training
- Supportive, team-driven work environment
To apply, click the link below or send your resume to mccullough-jobs@mckubota.com with the position you are applying for in the subject line! Thank you!
